'Frers Property Commercial (Thailand) wins the Customer Experience of the Year - Real Estate category at the Asian Experience Awards.'

Frasers Property Commercial (Thailand) is proud to announce its Customer Experience of the Year award at the Asian Experience Awards by Charlton Media Group.

Frasers Property Commercial (Thailand), a leading developer of Class A commercial and mixed-use properties in Bangkok's Central Business District (CBD) under the Frasers Property (Thailand) Public Company Limited, or "FPT" brand, is proud to announce that the company has won the "Customer Experience of the Year" award at the Asian Experience Awards presented by Charlton Media Group.

As Asia's leading business publication, Charlton Media Group recognizes organizations that consistently deliver exceptional experiences to all stakeholders and customers. This prestigious recognition underscores the company's unwavering commitment to providing inspiring spaces that meet''to the diverse needs of its clients and building users.

Frasers Property Commercial (Thailand)

portfolio

Frasers Property Commercial (Thailand) manages a portfolio that includes some of Bangkok's most prominent premium office buildings and mixed-use projects, including Park Ventures, Sathorn Square, Samyan Mitrtown, FYI Center and the newly rejuvenated Silom Edge.

Communique-centered approach

The company's mission is to create spaces that offer an unrivaled customer experience while adopting a communique-centric approach to improve the overall quality of life. Frasers Property Commercial (Thailand) enhances the customer experience by focusing on four key aspects that are harmoniously integrated into its products and services:

• Affordable''Infrastructure and design: The company designs its spaces to be universally accessible, taking into account the diverse needs of all people, including those with mobility needs.
• Responsible Practices: Focuses on quality of life for all building users through responsible and sustainable practices.
• Technology Integration: State-of-the-art technologies are integrated to improve user experience and maximize tenant productivity.
• Flexibility in products and services: The company provides flexibility in its offerings to quickly meet the unique needs of its clients.

All buildings in the Frasers Property Commercial (Thailand) portfolio have been carefully designed to meet the needs of all''users, including people with mobility aides and older people.

This includes the provision of wheelchair rental services, sloping walkways, and accessible parking and restrooms.

The Samyan Mitrtown and Silom Edge shopping plazas are also home to convenient stores, supermarkets and restaurants open 24 hours a day, catering to the diverse lifestyles of working professionals, tourists and students in the community.

In keeping with its communication-centered approach, the company has also created shared spaces such as '\''C asean Samyan CO-OP'\'' in Samyan Mitrtown, offering free co-working/learning 24/7 for all.

A major technological advancement is that all Frasers Property Commercial (Thailand) buildings''received WiredScore certification, becoming Thailand's pioneers in recognizing buildings with future technology infrastructure and high-speed digital connectivity. These buildings have been certified Platinum and Gold, providing seamless connectivity that maximizes the productivity of building users.

The company has also developed mobile apps for tenants with features for contactless building access, smart building management and facility booking.

With the title of Customer Experience of the Year and recognized for its exceptional commitment to delivering remarkable experiences to all customers, the company continues to create inspiring spaces that meet the needs of all building users. Through a harmonious blend of thoughtful''design, advanced technology, environmental sustainability and social responsibility, their unwavering focus continues to offer customer experiences that meet all needs.

Do you like the content of this article?